전북대학교
Abstract
This paper attempts to estimate employment elasticity and to examine its structure in the labor market of Chonbuk province. The estimated values of employment elasticity is about 0.01, which is very low comparing to the national average of 0.25. It means that the employment does not increase as much as other regions for the same rate of economic growth. One conjecture is that the small value of employment elasticity may be ascribed to the labor supply, but not to the labor demand. It would be useful to identify the reason for its small value through more studies in the future.
Keyword: growth and employment, labor supply and demand, employment elasticity, job creation
Sunyok Song, Keukbong Bang, Jungsok Kim
Abstract
Import Agency Service Shopping Mall, which provide customers not only with convenient shopping experiences but also with purchasing, warehousing, shipping, and customs clearance services, have been playing a significant role in rapid transforming Korean consumers into global consumers. The consumers’ great demand for foreign goods(services) recognized Import Agency Service Shopping Mall(referred to hereafter as IASSM as a new business model of distribution and consumption, which seems to grow rapidly. The objective of this paper is to examine the definition of perceived risk in the context of IASSM and then develop a model based on the new taxonomy for the consumer’s perceived risk. Based on the four type of perceived risk(leakage of information risk/performance risk/financial risk/time loss risk), the proposed model explain the factors influencing the consumer’s intention to reuse in IASSM, which included ease of use and usefulness. The empirical analysis had the following results. First, the ease of use and usefulness were significant factors of the intention to reuse in IASSM. Second, it reveals that financial risk, performance risk, and time loss risk have significant influence upon IASSM. On the other hand, leakage of information risk are not significant variable of the intention to reuse in IASSM.
Keyword: Import Agency Service Shopping Mall, Perceived Risk, Perceived Usefulness, Perceived Ease of Use
Soonkwean Cha, Boyeon Min, Yoonsik Shin, Minho Kim
Abstract
This paper provides evidence on the born global phenomenon with the high-tech firms originating in Korea, which is characterized as a small open economy with limited domestic market. We survey 37 high-tech born global firm and show that the entrepreneur factor, which is considered important for the early internationalization of ventures, has little impact for the high-tech firms in a small domestic market. Only the enterprise factor has a meaningful influence for the international performance of these firms. Thus, the government policy to support the venture firms should be made to sharpen the competitive advantages of these firms. We also confirms that the speed of internationalized has brought a positive influence on the performance of the high-tech born globals in Korea.
Keyword: born global firm, high-tech, speed, performance, internationalization
ByungRyul Bae, R. Chantsaldulam
Abstract
Customers demand greater service conveniences. We categorized service conveniences as four dimensions (i.e., decision, access, transaction, benefit). This study has two objectives. (1) To examine how these four service conveniences affect service value and service trust. (2) To examine how service value and service trust affect customer satisfaction. The results indicate that access and benefit conveniences affect service value. Decision, access, and benefit convenience affect service trust. Service value and service trust also affect satisfaction. We describe the empirical results and managerial implications based on restaurant services.
Keyword: service convenience, service value, service trust, satisfaction
Yoojung Choi, Hun Choi
Abstract
Due to the bitter competition in markets and the need changes of consumers, VOC(voice of customer) plays a role in determining management strategies in companies. Hundreds of organizations regularly conduct surveys, comments and complaints and gather data from other VOC sources in order to improve customer relationships. In addition, business-oriented conversations between customers and organizations are sure to need to be analyzed to obtain valuable insights that can be used to improve product and service quality, operational efficiency, and revenue. To identify the research purpose, we used online stocks(especially Kiwoom securities) and conducted FGI, based on co-orientation model. This study provide the differential view between customers and company to suggest effective communication strategies.
Keyword: VOC(voice of customer), co-orientation model, FGI(focus group interview), Online Stocks